Privacy Policy

1. Information We Collect

We may collect the following categories of information:

Information You Provide

• Contact Information: Name, email address, phone number, and billing and shipping addresses.
• Order Information:* Products purchased, transaction history, shipping details, and order preferences.
• Payment Information:* Payment and billing details necessary to process transactions through our payment service providers.
• Account Information:* Login credentials and account preferences, if account registration is available.
• Communications:* Messages, inquiries, customer support requests, and other information you voluntarily provide.
• Purchaser Verification:* Information provided to establish eligibility, research-use intent, or compliance with our purchasing requirements.

Automatically Collected Information

When you interact with our website, we may collect:

• IP address and approximate geographic location.
• Browser type, device information, and operating system.
• Website pages viewed and interactions.
• Referral sources and general website usage data.
• Cookie identifiers and similar tracking information.

2. How We Use Your Information

We use personal information to:

• Process payments and fulfill orders.
• Provide order confirmations, shipping updates, and customer support.
• Maintain and improve our website and services.
• Verify purchaser eligibility and compliance with our policies.
• Detect and prevent fraud, unauthorized transactions, and security threats.
• Send marketing communications when permitted by applicable law.
• Analyze website performance and customer experience.
• Comply with applicable legal, accounting, tax, and regulatory obligations.

We process information only for legitimate business purposes or as otherwise permitted by applicable law.

3. How We Share Information

We may disclose personal information to trusted third parties when reasonably necessary to operate our business, including:

• Payment Processors: To securely authorize and process transactions.
• Shipping and Fulfillment Providers:* To prepare, ship, and deliver orders.
• Website and Technology Providers:* To host our website, maintain systems, and support operations.
• Analytics and Advertising Providers:* Where used, to measure website activity and advertising effectiveness.
• Professional Advisors:* Including legal, accounting, and compliance service providers.
• Government Authorities:* When legally required or reasonably necessary to protect rights, safety, or comply with legal obligations.

We may also disclose information in connection with a merger, acquisition, financing, or sale of business assets, subject to applicable privacy laws.

Our service providers are expected to handle information in accordance with applicable law and their contractual obligations.

4. Payment Security

Payments are processed through third-party payment service providers.

Pebble Aminos does not intentionally store complete payment card numbers or card security codes on its own website servers.

Payment providers maintain their own security controls and privacy practices.

We use commercially reasonable administrative, technical, and organizational safeguards to protect the information under our control. However, no electronic storage or transmission system is completely secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential functions, remember preferences, understand website performance, and, where applicable, support advertising.

These technologies may include:

• Essential Cookies: Necessary for website navigation, shopping cart functions, checkout, security, and account access.
• Analytics Cookies:* Used to understand visitor behavior and improve website performance.
• Advertising Cookies:* Where enabled, used to measure advertising effectiveness and deliver relevant advertising.

You may manage certain cookie preferences through available website controls or browser settings.

Where required by applicable law, we provide appropriate choices regarding nonessential cookies, targeted advertising, and the sale or sharing of personal information.

6. Marketing Communications

If you subscribe to our communications or otherwise authorize marketing messages, we may contact you about product availability, laboratory documentation, updates, and promotions.

You may unsubscribe from promotional emails at any time using the unsubscribe link provided in those communications.

We may continue to send transactional or service-related messages necessary to administer your orders or account.

7. Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this policy, including:

• Maintaining business and transaction records.
• Providing customer support.
• Preventing fraud and unauthorized activity.
• Meeting legal, tax, accounting, and regulatory requirements.
• Resolving disputes and enforcing agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate information.
• Request deletion of eligible personal information.
• Obtain a portable copy of certain information.
• Opt out of qualifying targeted advertising, sales, or sharing of personal information.
• Withdraw consent where processing depends on consent.
• Appeal certain privacy-rights decisions where applicable.

These rights may be subject to legal exceptions, including obligations to retain transaction, tax, fraud-prevention, or compliance records.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.

9. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act, as amended, when the law applies to Pebble Aminos.

These may include rights to know, access, correct, and delete eligible personal information, as well as the right to opt out of qualifying sales or sharing for cross-context behavioral advertising.

Pebble Aminos will not unlawfully discriminate against individuals for exercising applicable privacy rights.

Privacy choices: \[Insert applicable privacy choices or Do Not Sell or Share link if required.\]

Requests can be submitted through the contact information below.

10. Children's Privacy

Our website and products are intended for adults age 21 and older.

We do not knowingly collect personal information from children under the age of 13\. If we learn that we have collected such information without legally valid authorization, we will take appropriate steps to delete it.

If you believe a child has provided personal information to us, please contact us.

11. Third-Party Websites

Our website may include links to third-party websites or services.

Pebble Aminos is not responsible for the privacy practices, content, or security of websites we do not operate.

We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our operations, technology, legal requirements, or business practices.

Updates will be reflected by the "Last Updated" date. We will provide additional notice when required by applicable law.

13. Contact Us

For questions about this Privacy Policy or to submit a privacy request, please contact:

Pebble Aminos

Email: support@pebbleaminos.com

Website: pebbleaminos.com

Mailing address: PO Box 999, Pima, AZ 85543